The bible for enterprise AI adoption.

The mantra of "developing the human side of technology" has guided me through four decades of helping leaders transform their workforce, tech functions, and companies. Having partnered with thousands of visionary CxOs, I've studied the mindset, success traits, and patterns that differentiate the good from the great leaders. What you find is a laser focus on getting the fundamentals right. You also find a series of big bets and answer-the-call moments that took vision and courage.

These leaders are business first and are laser focused on their Big C: Customer. They also lead with H.E.A.R.T. in recognizing how they show up with humility, empathy, adaptability, resilience, and transparency… while balancing the need to deliver results, hold people accountable, and have the hard conversations from the board and C-suite to peers and teammates.

That's why this book is such a breath of fresh air. Show AI—Don't Tell It isn't a technical manual or another opportunistic play on the AI hype cycle. It's the leadership playbook for these times, rooted in real-world experience and grounded in the belief that transformation happens only when people feel it, see it, and trust it.

Dr. Lisa Palmer brings what I call The Dr. Lisa Factor, a rare combination of practitioner experience, big tech scale, boardroom advisory chops, academic depth, and research rigor. She's been a CIO who knows the pressures of execution. She's been a trusted voice to C-suite leaders navigating disruption. And she earned her doctorate studying applied AI, resulting in the Five Pillars of AI Success, a framework that is helping countless organizations turn good AI intentions into business results.

Dr. Lisa understands what the best leaders already know: Bold AI Leadership is not about the latest algorithm ("a fool with a tool is still a fool!"). It's about people, building trust, communicating with clarity, and energizing teams around an exciting future.

Show AI—Don't Tell It equips you with everything you need: a mindset grounded in human-centered business value, a strategy anchored in five success pillars, and an action plan that uses visual storytelling to drive alignment, execution, and innovation.

It reminds us that in the face of unprecedented technological acceleration, the leaders who win will be those who double down on the human side. Those who cultivate trust, clarity, collaboration, and culture at scale. Those who show the way—visibly, consistently, and boldly.

So here's my challenge to you: Don't just talk about AI. Show it. Lead it. Build it. And let the results speak for themselves.

— Dan Roberts